![]() You need to close your browser (hopefully it is Google Chrome) clear your Internet cache or Internet history files, then open a fresh browser and log back into your Profile, reenter your class and then launch the Virtual Lab from inside the class.ģ) not logging out of the Citrix window has been known to cause problems. Do not bookmark the Virtual Lab or Citrix URL and then try to return back to the lab.Ģ) needing to clear temporary Internet cache files. To get to the Virtual Lab you should always go into your class and then click on the "Launch Virtual Lab" link on the right side of the screen. Let me list some possibilities for things to check or try:ġ) using a bookmark to try to return back to the Virtual Lab. But I have also seen reports of Edge not working where switching to Google Chrome worked. Microsoft Edge could be OK in the Virtual Lab. First of all, I don't recommend using Internet Explorer at all, when you're trying to use the Virtual Lab.
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